Customer Service Manager
Global Supply, Inc Global Supply, Inc Avon, MA Avon, MA Full-time Full-time $55,000 - $65,000 a year $55,000 - $65,000 a year 12 days ago 12 days ago 12 days ago This position is an A - Z role, managing the process from quote to invoice with customer base.
Responsibilities Include:
- Provide direct support to customers with quoting and order entry.
- Management of open orders, scheduling and shipments - Conduct purchasing to support open orders and required stock levels - Communicate regularly with customers via phone, email and customer portals - Conduct Invoicing daily on shipped items - Report to management all customer trends Qualifications Include:
- Proven experience in a customer service management role - Strong organizational and multitasking skills - Excellent communication and interpersonal skills - Proficient in using computer systems and software for customer service operations - Ability to negotiate pricing and resolve customer complaints This is an exciting opportunity for a highly motivated individual with the ability/desire to work autonomously.
We offer competitive pay, benefits, and opportunities for career growth.
If you are passionate about delivering exceptional customer service, we would love to hear from you.
Apply now! Job Type:
Full-time Pay:
$55,000.
00 - $65,000.
00 per year
Benefits:
401(k) Health insurance Paid time off Experience level:
5 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Ability to Relocate:
Avon, MA 02322:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities Include:
- Provide direct support to customers with quoting and order entry.
- Management of open orders, scheduling and shipments - Conduct purchasing to support open orders and required stock levels - Communicate regularly with customers via phone, email and customer portals - Conduct Invoicing daily on shipped items - Report to management all customer trends Qualifications Include:
- Proven experience in a customer service management role - Strong organizational and multitasking skills - Excellent communication and interpersonal skills - Proficient in using computer systems and software for customer service operations - Ability to negotiate pricing and resolve customer complaints This is an exciting opportunity for a highly motivated individual with the ability/desire to work autonomously.
We offer competitive pay, benefits, and opportunities for career growth.
If you are passionate about delivering exceptional customer service, we would love to hear from you.
Apply now! Job Type:
Full-time Pay:
$55,000.
00 - $65,000.
00 per year
Benefits:
401(k) Health insurance Paid time off Experience level:
5 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Ability to Relocate:
Avon, MA 02322:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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